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Banner GatewayEmergency Department
Banner Gateway Medical Center at dusk, with the emergency entrance sign lit

Anyone. Anything. Anytime.

BannerGatewayEmergencyDepartment

Providing expert emergency care with compassion, communication, and teamwork.

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You're in good hands

Nobody plans to be here.
We plan for you to be.

An emergency visit can feel overwhelming. Our physicians, physician assistants, and nurses are here around the clock, and we believe you deserve to understand what is happening at every step. This site exists to answer your questions, introduce the people caring for you, and make your visit a little less stressful.

A nurse gently holding a patient's hand at the bedside
You will never be just a room number to us.
Our promise to every patient
What to expect

Your visit, step by step

Emergency care follows a process. Knowing where you are in it makes the waiting easier.

Arrival

Check in at the front desk. Tell us right away if your symptoms change.

Triage

A nurse checks your vital signs and symptoms to determine how urgently you need care.

Evaluation

A physician or PA examines you and orders any tests you need.

Results

Labs and imaging take time to process. Waiting often means tests are working, not that you are forgotten.

Your plan

We explain what we found and what comes next, whether that is going home or staying with us.

See the full guide

Good questions

Answers while you wait

All common questions →

The open rear doors of an ambulance
Anyone. Anything. Anytime.
Emergency medicine, 24 hours a day
In their words

Kind words from our patients

I truly believe this ER doctor and staff are the best in the business when it comes to customer care.

From recent patient experience surveys

We want to hear from you

How was your experience?

Recognize a physician, nurse, or team member who made a difference, or tell us how we can do better. Your feedback goes directly to our department leadership.

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